FAQ

1. What types of races can your timing system be used for?

Our race timing system is highly versatile and can be used for various events, including marathons, triathlons, cycling races, obstacle courses, and fun runs. No matter the scale or type of race, our system is designed to deliver precise results.

2. How does the RFID timing system work?

Each participant is assigned a BIB with an embedded RFID chip. As runners pass timing checkpoints and the finish line, the chip communicates with our antennas to record their time accurately. This ensures real-time results and precise tracking.

3. How accurate is your timing system?

Our RFID-based timing system is designed for high accuracy, typically within seconds. We use multiple checkpoints and advanced equipment to ensure every split and finish time is captured accurately.

4. Can I customize the number of checkpoints?

Yes! We offer the flexibility to add as many checkpoints as needed to match your race course. Whether you need basic start/finish tracking or multiple splits, our system can be customized to your event’s layout.

5. How do participants view their results?

Participants can view their results in real-time through our online platform after crossing the start or checkpoints.

6. How many participants can your system handle?

Our system is scalable, capable of handling small races with hundreds participants to large events with thousands of runners. We have different packages designed to accommodate events of all sizes.

7. Do you offer support during the race?

Yes, we provide full technical support during your event. Our team will assist with setup, monitor the system throughout the race, and ensure that all results are accurately recorded and reported.

8. How far in advance should I book your race timing services?

We recommend booking as early as possible to secure your event date. Ideally, contact us at least 1-2 months before your race to ensure availability and adequate preparation time.

9. Can I get a customized quote for my event?

Absolutely! We provide tailored quotes based on the specifics of your event, including the number of participants, checkpoints, and additional services required.

10. What regions do you serve?

While we are headquartered in Indonesia, our race timing services are available across Southeast Asia and Australia. We are fully equipped to support events throughout these regions, ensuring accurate and reliable timing for races of any size.