LARI TERUS – Terms and Conditions of Service

These Terms and Conditions ("Terms") constitute a legally binding agreement between the client ("Client") and LARI TERUS ("Company") with respect to the provision of race timing system services. By engaging our services, the Client agrees to be bound by these Terms.

1. Definitions

1.1. "Service" means the provision of race timing systems by the Company for events such as road races, trail runs, and other athletic competitions.
1.2. "Client" refers to the individual or entity organizing the event and entering into an agreement with the Company.
1.3. "Agreement" means the formal service order or contract, including these Terms, outlining the scope, schedule, and cost of services.
1.4. "Force Majeure" means any circumstance beyond the control of either party that prevents or delays performance, including but not limited to natural disasters, war, strikes, epidemics, or government restrictions.

2. Scope of Services

2.1. The Company agrees to provide race timing system services as outlined in the Service Agreement. This may include RFID chip timing, result processing, and reporting.
2.2. The Client is responsible for ensuring that the event site is properly prepared, including internet and power supply where required, and for coordinating participant logistics.
2.3. Any additional services outside the agreed scope may incur additional charges.

3. Booking and Payment

3.1. A signed Service Agreement and/or payment of a booking fee is required to confirm the reservation of timing services.
3.2. The remaining balance must be paid in full no later than 7 days before the event date, unless otherwise stated.
3.3. Late payments may result in delay or cancellation of services.

4. Cancellation and Refund

4.1. Full Refunds will only be granted if the Client cancels the service in writing at least 30 days before the event.
4.2. Partial Refunds (up to 50%) may be issued if cancellation occurs between 15–29 days before the event.
4.3. No Refund will be given if cancellation is made within 14 days of the event, or if the cancellation is due to Client-side issues (e.g., lack of permits, inaccessible venue).
4.4. Refunds due to technical failure on the part of the Company will be reviewed on a case-by-case basis.

5. Client Responsibilities

5.1. The Client must provide accurate event details and participant data as per the agreed timeline.
5.2. The Client must ensure that all necessary permits and approvals for hosting the event are secured.
5.3. The Client is responsible for ensuring safety and accessibility for participants, spectators, and service providers.

6. Liability and Indemnification

6.1. The Company shall not be held liable for any direct or indirect loss, delay, or failure in service delivery caused by Force Majeure or actions outside the Company’s control.
6.2. The Client agrees to indemnify and hold harmless the Company, its employees, and agents from any claims, damages, or liabilities arising out of or related to the event execution.

7. Intellectual Property

7.1. Any software, systems, or branding provided by the Company remain the intellectual property of LARI TERUS.
7.2. The Client is not permitted to reproduce or distribute any proprietary material without written consent.

8. Confidentiality

8.1. Both parties agree to maintain the confidentiality of all information deemed confidential or proprietary during the term of the Agreement.
8.2. This clause shall survive the termination of the Agreement.

9. Dispute Resolution

9.1. In the event of a dispute, both parties shall first attempt to resolve the issue amicably through written communication.
9.2. If no resolution is reached, the dispute shall be settled by arbitration or mediation in Malang, Indonesia, in accordance with local laws.

10. Amendments

10.1. The Company reserves the right to amend these Terms at any time. The updated version will be published on the Company’s website and communicated to Clients as needed.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of INDONESIA.